🧪 Salesforce MCQ Quiz Hub

1. A visualforce page uses the Contact standard controller. How can a developer display the name from the parent account record on the page?
Use the {!contact.Account.Name} merge field syntax.
Use the {!contact.Account.Name} merge field syntax.
Use additional Apex logic within the controller to query for the name field
Use an additional standard controller for Accounts

2. What are two benefits of using the Lightning Component Framework?
Lightning components render on the client, providing performance benefits
Lightning components are built using web standards, ensuring cross-browser compatibility
Lightning components render on the server, ensuring greater security and access control
Both A & B

3. A Customer service representative at a call center would like to be able to collect information from customer using a series of question prompts. What could be used to accomplish this?
Pocess Builder
Lightning Connect
Workflow Rules
Flow Builder

4. Final Estimation Proposals will be attached to the original Quotation _________.
Task
Contact
Dashboard
Account

5. What is the highest volume product sold in Casper?
XperLube
Ariel Valve repair
Rings and Riders
Hydrocom

6. YTD Engineering team has completed how many Tasks in Salesforce?
100 Tasks
100-150 Tasks
150-200 Tasks
250-300+ Tasks

7. The Director of customer service wants to know when agents are overwhelmed with high-priority item queue. The Director wants to receive a notification when a new case is open with the status of "New" during business hours Which automation process could be used to accomplish this?
Lightning Process Builder
Escalation rules
Lightning Process Builder
None of these

8. If you can solve a business need using either a workflow or a trigger, which should you use?
low
Trigger
Process Builder
Flow

9. How a developer defines a method for REST service in Salesforce?
Define the class as global
Add @RestResource annotation at the beginning of the class
Add available REST methods (@Annotations)
All Of above

10. Which of the following are annotations available in Salesforce REST services?
@HttpGet
@HttpPost
@HttpDelete
All Of above

11. Which of the following statements are true, when we talk about governor limits in Salesforce?
Asynchronous Limit: Total number of SOQL queries 200
Synchronous Limit: Total number of SOQL queries 100
Total number of DML statements: 150
All Of above

12. Which of the following options are types of asynchronous processes in Salesforce?
Schedulable
Future
Batch
All of the above

13. Which type of relationships can be defined with external objects?
External Lookup
Internal Lookup
Cross Organization Lookup
Both A & B

14. The auger bushing is made out of what material
steel
aluminum
plastic
silver

15. Salesforce is committed to education and giving back. Since 1999, Salesforce has given ______ to schools.
$5 million
$35 million
$65 million
$1 billion

16. AVID plans to roll out Salesforce to...
Select teams
Partner-facing teams
All teams
None of these

17. AVID plans to roll out Salesforce to...
Select teams
Partner-facing teams
All teams
None of these

18. Which CRM system did AVID use prior to adopting Salesforce?
MyAVID
MyAVID
Microsoft Dynamics
We didn't have one

19. (Multi-select) Our 2018 Organizational Excellence Tactic #15 includes adopting and leveraging Salesforce to...
Provide better analytics
Strengthen processes
Make more money
None of These

20. (Multi-select) Which Division roles are currently using Salesforce?
State Directors
PEMs
Division Admins
None of these

21. BONUS: Which interface do we function in?
Lightning
Einstein
Salesforce
Classic

22. If you want to use someone else's report, what should you do first?
Edit the filters
Move the columns around
Save as a copy
Rename it and move it to your folder

23. What percentage of DI uses Salesforce?
About 50%
About 60%
About 80%
100%

24. What is an object in Salesforce?
A material thing that can be seen and touched
A table that stores information
The actual data
Details relating to records

25. What is a record in Salesforce?
Tables that store particular information
Where all of the objects are housed
What my dad uses to listen to music
The actual data associated with the object

26. What is a field in Salesforce?
The details relating to the record
An outdoor space to grow corn
The actual data associated with the object
Where all of the objects are housed

27. Where do objects live in Salesforce?
In an App
On a record
In a house
On a field

28. What type of objects are included with Salesforce?
Basic Objects
Functional Objects
Custom Objects
Standard Objects

29. What type of objects are included with Salesforce?
Basic Objects
Functional Objects
Custom Objects
Standard Objects

30. To have an Account Name changed in Salesforce what paperwork is sufficient to send Customer Service?
Email with a signature line reflecting the change.
I9 Paperwork
W2s
An email from Sales Management

31. Where can you find related accounts?
On the account's page
Within the account hierarchy
In the universal search bar
Both on the account's page and in the hierarchy

32. How many reports and dashboards can you subscribe to in total?
Two
Three
Four
Five

33. What is Salesforce?
A CRM system
An RCM system
An app on your laptop
A Chrome extension

34. Universal containers has included its orders as an external data object into Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account. Which relationship do you create:
External Lookup Relationship
Master Detail Relationship
Lookup Relationship
Indirect Lookup Relationship

35. Universal containers has included its orders as an external data object into Salesforce. You want to create a relationship between Accounts and the Orders object (one-to-many relationship) leveraging a key field for account which is on both external object and Account. Which relationship do you create:
External Lookup Relationship
Master Detail Relationship
Lookup Relationship
Indirect Lookup Relationship

36. Before you can deploy your code or package it for the Lightning Platform​ AppExchange, at least ____ of Apex code must be covered by tests, and all those tests must pass.
85%
95%
75%
70%

37. How can the developer declare a method as a test? Select 2 options
Define @isTest keyword
Define testMethod in the method declaration
Define testMethod in the method declaration Define the class as Test Define default values in the class
Define the class as Test

38. The Director of Marketing has asked the App Builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units. Which function should be used to calculate the difference?
DATE()
NOW()
DATEVALUE()
TODAY()

39. Universal Containers wants to rollout new product bundles with several pricing options. Pricing options include product-price bundles, account specific pricing and more. Which product satisfies the needs?
Workflow on Opportunity/Opportunity Product
Formula fields on Opportunity/Opportunity Product
Lightning process builder
Custom AppExchange-app for product-pricing

40. What are 3 component bundles we deal with while working with Lightning Component?
Component
Controller
Helper
All of the above

41. What is a true statement regarding Master-Detail relationships?
The previous version values of the records firing the trigger
The current values of the records firing the trigger
A map of IDs to the old version of the record
The same values of Trigger.new

42. What is a true statement regarding Master-Detail relationships?
Deleting a master record in a Master-Detail relationship deletes all related detail records
Master-Detail relationships can convert to a lookup relationships if no roll-up summary field exists on the master object
A Master-Detail relationship cannot be created if the custom object on the detail side already contains data
All Of above

43. In which two triggers types can a developer modify the new sObject records that are obtained by the trigger.new context?
Before update
After insert
Before insert
Both A & B

44. Which year was Dreamforce launched?
2001
2002
2004
2005

45. What is Salesforce job training and career accelerator program for military service, members, veterans, and spouses called?
Kforce
Vforce
Vetforce
Veteranforce

46. Salesforce offers Education Reimbursement Program that reimburses how much in dollars?
2000
4000
5000
10000

47. What does 1% Pledge signify?
Equity, Product, or Salary
Equity, Product, or Employee time
Price, Product, or Management time
Value, Product, or Time

48. Where did Marc Benioff work before he got the idea of Salesforce?
Amazon
Apple
IBM
Oracle

49. Salesforce was named the worlds most innovative company by Forbes how many times from 2011 to 2014?
5
4
3
2

50. What is the name of Salesforce's black Organization for Leadership and Development that aims in developing educational youth programs?
Boldforce
Blackforce
Office of Equality
Afroforce